What happens when teams stop missing things.
5.0 stars on the Salesforce AppExchange.
Featured review
"This is what I wish Salesforce notifications and alerts were like. You can customize and alert users about virtually anything, and notify them through whatever method you prefer."
Rachel Bell, Salesforce Double Star Ranger.
If I could give 11 stars I would
The app is amazing and the support is 1000 times better. It allows us to easily notify the team on anything we want and in any fashion.
William Summers
Salesforce Admin
From manual checking to proactive delivery
Gone from multiple manual checkpoints in my diary to proactively being delivered the information when required. Reduction in training time, reduced client wait times, and risk flagged to agents and managers in the moment.
Emma Corless
Head of Customer Service
Alerted the moment a customer views a quote
Agents can be alerted in real time when their client is viewing a quote. From that alert they can send a live chat request directly from Salesforce. Direct contact, right when it matters.
Thomas Herridge
Head of Operations
They definitely notice when it doesn't show up
Our team especially loves the celebration confetti that appears when an Opportunity is won. They definitely notice when it does not show up.
Lisa Roberts
Sales Operations
Hands down one of the best vendor experiences
This app is exactly what we were looking for. Hands down one of the best experiences I have had with a vendor.
Lizz Kingsbury
Salesforce Admin
SLA alerts, queue coverage, and triage flags
We use it to notify the team when no agents are available for live chats, alert when a ticket is approaching its SLA deadline, and flag tickets waiting too long for triage. It helps us stay proactive.
Matthew McAlister
Operations
I can't imagine working without it
Act On It has revolutionized the way we track, monitor, and alert users. It has become an integral part of my workflow, and it will therefore be something I bring with me wherever I work.
Sully Butt
Salesforce Admin
Changed the way we communicate as an organization
The way we have been able to tailor and customize notifications has dramatically improved our efficiency. The price point is worth it for the level of customization.
Chandler James
Nonprofit
Speeds up pipeline and increases service response
Speed up the pipeline for sales and increase service responsiveness. A huge enabler to digital transformation.
Simon Hatchard
CTO
The confetti moment
"Our team especially loves the celebration confetti that appears when an Opportunity is won. They definitely notice when it does not show up." Lisa Roberts, Sales Operations
Salesforce Ben endorsement
Named a top free Salesforce app for 2025 by Salesforce Ben.
Read the article
and see why Act On It made the list.