Sales. Service. Operations.
Every team has signals they cannot afford to miss. Here is what Act On It looks like when it catches them.
Sales
Close more. Chase less.
Deals stall when nobody notices. Act On It keeps the right opportunities moving without constant checking.
"A huge enabler to digital transformation."
Real-time and proactive. What your team sees.
New lead just came in
Inbound from website, uncontacted, assigned to you 30 seconds ago
Lead uncontacted for 48 hours
Acme Corp, assigned Monday, no activity logged
Opportunity stalled for 14 days
TechVentures, £42k, close date in 3 weeks, no update
Proposal sent, no follow-up logged
GlobalCo, proposal sent 3 days ago, next step missing
Service
Resolve faster. Escalate smarter.
Cases go wrong when teams don't know they need to act. Act On It surfaces the right cases before SLAs break.
"Gone from multiple manual checkpoints in my diary to proactively being delivered the information when required."
Real-time and proactive. What your team sees.
Customer email received
New case created from inbound email, Pinnacle Ltd, awaiting first response
Case approaching SLA breach
Case #00842, 45 minutes to breach, currently unassigned
Case in queue for 30+ minutes
Priority: High, no agent picked up since 09:14
Customer replied, agent offline
Pending case #00901, customer waiting since 11:02
Operations
Consistency without the overhead.
Process discipline without constant oversight. Act On It keeps work moving and data clean automatically.
"The way we have been able to tailor and customize notifications has dramatically improved our efficiency."
Real-time and proactive. What your team sees.
You were mentioned by Sarah
"@you can you take a look at this contract before EOD?"
Approval request waiting 24 hours
Contract renewal, awaiting sign-off from Finance team
Contract renewal in 30 days
Pinnacle Ltd, £18k ARR, owner not yet alerted
Closed Won, but onboarding not started
Opportunity marked Closed Won 2 hours ago, no onboarding owner assigned
Every team. Every use case. One inbox.
Act On It works across any Salesforce object, any team, any process. Start with one use case, free forever.