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Sales. Service. Operations.

Every team has signals they cannot afford to miss. Here is what Act On It looks like when it catches them.

Sales

Close more. Chase less.

Deals stall when nobody notices. Act On It keeps the right opportunities moving without constant checking.

"A huge enabler to digital transformation."

Simon Hatchard, CTO

Real-time and proactive. What your team sees.

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Speed to lead Just now

New lead just came in

Inbound from website, uncontacted, assigned to you 30 seconds ago

Reach out now Snooze
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New lead Just now

Lead uncontacted for 48 hours

Acme Corp, assigned Monday, no activity logged

Call now Snooze
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Deal at risk Just now

Opportunity stalled for 14 days

TechVentures, £42k, close date in 3 weeks, no update

Log update Snooze
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Follow-up Just now

Proposal sent, no follow-up logged

GlobalCo, proposal sent 3 days ago, next step missing

Schedule call Snooze

Service

Resolve faster. Escalate smarter.

Cases go wrong when teams don't know they need to act. Act On It surfaces the right cases before SLAs break.

"Gone from multiple manual checkpoints in my diary to proactively being delivered the information when required."

Emma Corless, Head of Customer Service

Real-time and proactive. What your team sees.

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Email to case Just now

Customer email received

New case created from inbound email, Pinnacle Ltd, awaiting first response

Open case Snooze
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SLA at risk Just now

Case approaching SLA breach

Case #00842, 45 minutes to breach, currently unassigned

Assign now Snooze
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Queue alert Just now

Case in queue for 30+ minutes

Priority: High, no agent picked up since 09:14

Pick up case Snooze
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Customer reply Just now

Customer replied, agent offline

Pending case #00901, customer waiting since 11:02

Respond Snooze

Operations

Consistency without the overhead.

Process discipline without constant oversight. Act On It keeps work moving and data clean automatically.

"The way we have been able to tailor and customize notifications has dramatically improved our efficiency."

Chandler James, Nonprofit

Real-time and proactive. What your team sees.

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Chatter mention Just now

You were mentioned by Sarah

"@you can you take a look at this contract before EOD?"

View thread Snooze
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Approval Just now

Approval request waiting 24 hours

Contract renewal, awaiting sign-off from Finance team

Approve Snooze
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Renewal Just now

Contract renewal in 30 days

Pinnacle Ltd, £18k ARR, owner not yet alerted

Start renewal Snooze
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Process handoff Just now

Closed Won, but onboarding not started

Opportunity marked Closed Won 2 hours ago, no onboarding owner assigned

Assign owner Snooze

Every team. Every use case. One inbox.

Act On It works across any Salesforce object, any team, any process. Start with one use case, free forever.

Act On It inbox showing New Lead, Case Email, and Task Reminder notifications across Sales, Service, and Operations use cases
Sales, service, and operations alerts in one place